Landscaping Basingstoke

Privacy Policy

Basingstoke Trades Ltd T/A Landscaping Basingstoke

Effective Date: April 2026

1. Who We Are

This website is operated by Basingstoke Trades Ltd, trading as Landscaping Basingstoke, a UK-based landscaping company.

We are committed to protecting your privacy and handling your personal data in a fair, secure, and transparent manner.

2. What Personal Data We Collect

We may collect the following personal data when you interact with our website or services:

  • Name
  • Email address
  • Phone number
  • Property address or job location
  • Details about your enquiry or requested work
  • Technical data (IP address, browser type, pages visited)

3. How We Collect Your Data

We collect data through:

  • Contact and quote forms (powered via Jobber)
  • Direct communication (phone, email, WhatsApp)
  • Website usage (cookies and analytics tools)
  • Google reCAPTCHA (to prevent spam submissions)

4. How We Use Your Data

We use your personal data to:

  • Respond to enquiries and quote requests
  • Provide and manage landscaping services
  • Schedule jobs and manage customer records via Jobber
  • Improve website performance, security, and user experience
  • Monitor website usage and engagement
  • Comply with legal, insurance, or regulatory obligations

We do not sell your personal data to third parties.

5. Legal Basis for Processing

Under UK GDPR, we process your data based on:

  • Legitimate Interest - to respond to enquiries and operate our business
  • Contractual Necessity - when providing services
  • Consent - where required (e.g. cookies)

6. Third-Party Services We Use

We use trusted third-party providers to support our website and operations:

  • SiteGround - website hosting, including performance and security optimisation
  • Base44 - website design, creation, and editing
  • Jobber - CRM system for managing enquiries, quotes, and jobs
  • Google Analytics - to monitor website traffic and user behaviour
  • Google reCAPTCHA - to protect forms from spam and abuse
  • Rank Math SEO - to improve search engine visibility

These providers may process personal or technical data on our behalf, strictly for the purposes outlined in this policy.

7. Cookies & Tracking

Our website uses cookies to:

  • Improve functionality and user experience
  • Enhance website performance and security
  • Analyse traffic via Google Analytics

You can manage or disable cookies through your browser settings.

8. External Links

Our website may contain links to external websites, including https://gardener-basingstoke.com/

We are not responsible for the privacy practices or content of external websites. Please review their privacy policies separately.

9. Data Storage & Security

Your data is securely stored using SiteGround-hosted servers and protected by:

  • SSL encryption
  • Secure form handling
  • Website security tools and firewalls

Access to personal data is restricted to authorised personnel only.

10. Data Retention

We retain your personal data only for as long as necessary to:

  • Respond to your enquiry
  • Provide services
  • Maintain business records
  • Comply with legal or regulatory requirements

11. Your Rights

Under UK GDPR, you have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data
  • Withdraw consent where applicable
  • Object to processing
  • Lodge a complaint with the Information Commissioner's Office (ICO)

To exercise your rights, contact us at: hello@landscapingbasingstoke.com

12. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on this page with the updated effective date.

13. Contact Us

If you have any questions about this policy or how we handle your data, please contact:

Call Us